• Terms & Conditions

Terms & Conditions

1. General provisions

1.1. These rules for the purchase and sale of goods (hereinafter referred to as the "Rules"), if the Buyer agrees to them (after familiarizing himself with the Rules and ticking the box next to the statement "I have familiarized myself with the rules for the execution of the order"), are a binding legal document for the parties, which determine the rights and obligations of the Buyer and the Seller, conditions of purchase and payment for goods, order of delivery and return of goods, responsibility of the parties and other provisions related to the purchase and sale of goods in the "autotrekas" online store.

1.2. The seller reserves the right to change, amend or add to the Rules at any time, taking into account the requirements established by legal acts. The registered Buyer will be informed about any changes, corrections or additions via the e-mail specified in the login and, in order to purchase goods in this online store, he will have to agree to the changed Rules again.

1.3. You have the right to buy in our online store:

1.3.1. able-bodied natural persons, that is, persons who have reached the age of majority, whose capacity is not limited by court order;

1.3.2. minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;

1.3.3. legal entities;

1.3.4. authorized representatives of all the above persons.

2. Protection of personal data

2.1. Any information related to personal data that is registered in the online store "autotrekas" is subject to the Seller's personal data protection policy, the terms of which are detailed in the "Rules on personal data protection" on the website. In order to register in the "autotrekas" online shopping center, the buyer must confirm that he agrees with the "Rules for personal data protection".

3. The moment of conclusion of the purchase-sale contract

3.1. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer, after selecting the item(s) to be purchased and creating a shopping cart, clicks on the "Pay" link.

3.2. Each purchase-sale contract concluded between the Buyer and the Seller is registered and stored in the database of the "autotrekas" online store.

4. Buyer's rights

4.1. The buyer has the right to buy goods in the "autotrekas" online store in accordance with the procedure established by these Rules and the online store.

4.2. The buyer has the right to refuse the contract of purchase and sale of goods concluded with the "autotrekas" online store, by notifying the Seller in writing (by e-mail, specifying the item to be returned and its order number) no later than within 14 (fourteen) calendar days from the item delivery days.

4.3. 4.2 of the rules. The Buyer's right provided for in paragraph 1 is implemented in accordance with the 2001 Decree of the Minister of Economy. August 17 by order no. 258 of the approved "Rules for the sale of goods and provision of services when contracts are concluded using means of communication".

4.4. 4.2 of the rules. The Buyer can exercise the right provided for in paragraph 1 only if the product has not been damaged or its appearance has not fundamentally changed, nor has it been used.

5. Obligations of the buyer

5.1. The buyer must pay for the goods and accept them in accordance with the procedure established by these Rules.

5.2. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication specified in the "Contacts" section.

5.3. The buyer, using the "autotrekas" online store, undertakes to comply with these Rules, other conditions clearly indicated in the online store and not to violate the laws of the Republic of Lithuania.

6. Seller's Rights

6.1. The Seller has the right to determine the minimum size of the basket of goods at its discretion, that is, the minimum amount, upon reaching which the Buyer's order will be executed. The size of this amount is visible when viewing the shopping cart.

6.2. If the Buyer tries to harm the stability and security of the online shopping center or violates his obligations, the Seller has the right to immediately and without warning limit or suspend his access to the online shopping center or, in exceptional cases, cancel the Buyer's registration.

6.3. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the online shopping center without notifying the Buyer in advance.

6.4. The Seller has the right to cancel his order without notifying the Buyer in advance, if the Buyer, having chosen Rule 8.2.1. or 8.2.2. payment methods provided in points, does not pay for the goods within 3 (three) working days.

7. Obligations of the seller

7.1. The Seller undertakes to provide the Buyer with the opportunity to use the services provided by the "autotrekas" online store under the conditions set out in these Rules and the online shopping center.

7.2. The Seller undertakes to respect the Buyer's privacy right to his personal information specified in the online shopping center registration form, with the exception of the cases specified in the laws of the Republic of Lithuania and the "Rules on Personal Data Protection".

7.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by him under the conditions specified in Clause 9 of the Rules.

7.4. The Seller, unable to deliver the ordered goods to the Buyer due to important circumstances, undertakes to offer an analogous or similar product as far as possible. If the Buyer refuses to accept an analogous or the most similar product, the Seller undertakes to return the money paid to the Buyer within 3 (three) working days, if prepayment was made.

8. Product prices, payment procedure and terms

8.1. The prices of goods in the online shopping center and in the formed order are indicated in litas with VAT.

8.2. The buyer pays for the goods in one of the following ways:

8.2.1. Payment using electronic banking means advance payment using the electronic banking system used by the Buyer. In order to use this form of payment, the buyer must have signed an electronic banking agreement with one of the following banks: AB bankas Swedbank; AB DNB Nord bank; AB SEB Vilniaus Bank; AB Citadele Bank; Šiaulių bank AB; AB Danske Bank; AB Nordea bank. When paying for goods in this way, a payment is generated for the Buyer in the electronic banking system according to the order paid by him. The Buyer transfers the money to the account of the "autotrekas" online store in the relevant bank of his choice. The responsibility for data security in this case rests with the relevant bank, since all monetary transactions take place in the bank's electronic banking system.

8.2.2. Payment by bank transfer is an advance payment, when the Buyer, after printing the order and going to the nearest bank branch, transfers the money to the "autotrekas" bank account.

8.3. In accordance with 8.2.1. and 8.2.2. the payment methods provided in clauses, the Buyer undertakes to pay immediately. In the aforementioned cases, taking into account Rule 6.4. the Seller's right provided for in point 1, only after receiving payment for the goods, the goods parcel begins to be formed and the deadline for the delivery of the goods begins to be calculated.

9. Delivery of goods

9.1. When ordering the goods, the buyer undertakes to indicate the place of delivery of the goods.

9.2. The buyer undertakes to accept the goods himself. In the event that he cannot accept the goods himself, and the goods are delivered to the specified address and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

9.3. The goods are delivered by the Seller or his authorized representative.

9.4. The Seller undertakes to deliver the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms do not apply in cases where the necessary goods are not available in the Seller's warehouse, and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the delivery of the goods.

9.5. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Buyer's control.

9.6. During the delivery of the goods, the Buyer must check the condition of the shipment together with the Seller or his authorized representative. If the buyer signs the invoice (bill of lading) or other document of shipment transfer - acceptance, it is considered that the shipment has been delivered in a suitable condition. Having noticed that the package of the delivered package is damaged (crumpled, wet or otherwise externally damaged), the Buyer must note this in the invoice-invoice (bill of lading) or another shipment transfer-acceptance document and, in the presence of the Seller or his representative, draw up a free-form package violation act. If the Buyer does not perform these actions, the Seller is released from responsibility towards the Buyer for product damage, if such damage was caused by packaging damage, which the Buyer did not note in the above procedure.

9.7. More detailed information related to the delivery of goods is available in the "Delivery" section of the online shopping center.

10. Product quality guarantee and expiration date

10.1. The characteristics of each product sold by "autotrekas" are generally indicated in the product description attached to each product.

10.2. The seller is not responsible for the fact that the color, shape or other parameters of the goods in the online shopping center may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

10.3. For certain types of goods, the seller provides a guarantee of the quality of items valid for a certain period of time, the specific term and other conditions of which are indicated in the descriptions of such goods.

10.3.1. All tires sold at "autotrekas" have a one-year warranty. The warranty is provided against manufacturing defects (factory defect). If the "autotrekas" expert, the manufacturer's representative, the manufacturer himself or, if necessary, an impartial commission determines that the tire is damaged mechanically or chemically, was operated with an inappropriate width or low-quality rim, as well as in the presence of a disorderly car chassis, or in the presence of other reasons that directly or indirectly influenced by the user - claims are not accepted. The tire mileage is not guaranteed. The warranty is valid for the tire that has not been removed from the rim. The warranty takes effect from the date of sale of the tires (the date of issuance of the SF). In case of any claims, it is necessary to present the purchase document (receipt, invoice, check). , the warranty inspection is not performed and the claim is not satisfied. We remind you that you need to regularly balance the tires and check the air pressure in them.

10.4. In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.

11. Return and exchange of goods

11.1. The sold goods are exchanged, returned according to the Minister of Economy in 2001. June 29 by order no. 217 "Regarding the approval of the rules for the return and exchange of items" by the approved rules for the return and exchange of items.

11.2. To return the product(s) 11.1. In the cases specified in the clause of the rules, the Buyer must fill out the goods return document in a free form and submit it together with the returned product(s).

11.3. 11.1. The Buyer can exercise the right provided for in the clause of the Rules within 14 (fourteen) calendar days from the day of delivery of the goods to him, informing the Seller about it 4.2. The procedure provided for in the clause of the rules.

11.4. When returning goods to the buyer, it is necessary to comply with the following conditions:

11.4.1. the returned item must be in its original, neat packaging;

11.4.2. the product must be undamaged by the Buyer;

11.4.3. the product must not have lost its commercial appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);

11.4.4. the returned item must be in the same configuration as the one received by the Buyer;

11.4.5. when returning the product, it is necessary to present the purchase document, the warranty card (if it was issued) and the completed 11.2. The return document specified in the clause of the rules.

11.5. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods established in this article.

11.6. In case the product is returned based on 4.2. The Buyer bears the costs of returning the goods. The rates for returning goods applied by the seller are presented in 9.7. In the clause of the rules. When the received wrong product and/or low-quality product is returned, the Seller undertakes to take such products and replace them with similar suitable products. In case the Seller does not have similar goods, he returns the money paid for the goods(s) to the Buyer.

11.7. The return and exchange of goods is carried out in accordance with the 2001 regulation of the Minister of Economy. June 29 by order no. 217 approved "Rules for return and exchange of items" and the Minister of Economy in 2001. August 17 by order no. 258 of the approved "Rules for the sale of goods and provision of services when contracts are concluded using means of communication".

12. Liability

12.1. The buyer is fully responsible for the correctness of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the resulting consequences.

12.2. The buyer is responsible for the actions taken while using this online store.

12.3. The buyer is responsible for the transfer of his login data to third parties. If the services provided by "autotrekas." are used by a third person who has connected to the online shopping center using the Buyer's login data, the Seller considers this person to be the Buyer.

12.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with these Rules, although he was given such an opportunity.

12.5. If the Seller's online store contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities carried out there, does not supervise, control those websites and does not represent those companies and individuals.

12.6. In the event of damage, the guilty party compensates the other party for direct losses.

13. Marketing measures applied by the seller

13.1. The seller can, at his discretion, initiate various promotions in the "autotrekas" online store.

13.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them.

14. Exchange of information

14.1. The Seller sends all notifications to the e-mail address provided in the Buyer's registration form.

14.2. The buyer sends all messages and questions using the means of communication specified in the "Contacts" section of the Seller's online shopping center.

15. Final provisions

15.1. These rules are drawn up in accordance with the legal acts of the Republic of Lithuania.

15.2. Relations arising on the basis of these rules shall be governed by the law of the Republic of Lithuania.

15.3. All disagreements arising from the implementation of these rules shall be resolved by negotiation. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.